Privacy Policy

Effective Date: June 30, 2024

American Garage Door Solution LLC
4010 Hopper Rd., Houston, TX 77093
Phone: (832) 827-7359
Email: Admin@americangaragedoorsolution.com

1. Introduction

American Garage Door Solution LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our company, whether through our website, by phone, text, or email.

2. Information We Collect

We may collect the following types of personal information:

• Full name
• Phone number
• Email address
• Physical address
• Payment details (when voluntarily provided)
• Information related to the product or service you are requesting, such as garage door specifications or repair needs

We do not collect technical data such as IP addresses, browser/device details, or geolocation directly through our website.

3. How We Collect Information

We collect information in the following ways:

• When you contact us by phone, text, or email
• Through our website’s contact form
• Via our secure client payment and communication portal

We may use anonymous tracking tools to understand general website traffic and usage patterns. We do not use social media-based tracking tools at this time.

4. Use of Information

Your information may be used for the following purposes:

• Scheduling and managing appointments
• Responding to inquiries and providing customer support
• Generating quotes and processing payments
• Sending service-related messages via phone, text, or email
• Sending promotional or informational content (where consent has been given)
• Improving our services and customer experience

We do not sell or rent your personal information to third parties.

5. Sharing of Information

We may share your information with trusted third-party service providers who assist us with:

• Customer communication and relationship management
• Scheduling and internal team coordination
• Billing and secure payment processing
• Website hosting and system administration
• Text messaging or voice services in compliance with communication regulations

All vendors we engage are expected to adhere to standard security and confidentiality practices.

6. Data Security

We implement industry-standard safeguards to protect your personal data, including:

• Secure, encrypted website connections (SSL)
• Two-factor authentication (2FA) for internal systems
• Restricted access to customer data by authorized personnel only
• Login-based access for customer portals, initiated through verified email addresses

7. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Opt out of receiving promotional communications

To exercise any of these rights, please contact us:
 Admin@americangaragedoorsolution.com
 (832) 827-7359

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect information from individuals under 13 years of age.

9. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices. Updates will be posted on this page. We do not issue individual notifications when changes occur.